Additional Offerings

 Wise Choices: Visibility. Integration. Support.

 Wise Systems Route Optimization Software - Customer Portal Screenshot

Customer Portal

Increase visibility for customers

Customers can receive a link enabling them to track their orders throughout the day and get real-time ETAs prior to deliveries. 

With the Wise Customer Portal, recipients can plan their day with full visibility into their delivery ETA and be prepared to receive deliveries.

• Delivery recipients receive an email or text link and can track the driver’s progress throughout the day

• Recipients can see driver’s location on the map and an estimated time of arrival (ETA), and receive notifications in real-time if there are delays or when the driver is about to arrive

•ETAs are updated throughout the day based on real-time traffic, driver progress, and service times at other locations

 

Wise Updates

Increase visibility for your team

Wise Updates is a mobile application that coordinates field teams with drivers.

Wise updates:

• Provides real-time ETAs for each team

• Offers full visibility into drivers’ routes

• Streamlines communication

• Shows real-time views of planned vs. actual performance

 Wise Systems Route Optimization Software - Wise Updates Phone Screenshot

 Wise Systems Route Optimization Software - Implementation & Integration
 Wise Systems Route Optimization Software - Customer Service & Support

Implementation and Integration

Wise Systems offers a variety of implementation alternatives -- from a comprehensive deployment to discrete modules -- so that you can bring the benefits of Autonomous Dispatching and Routing to your team today. Whether you’re considering the full system, or would like to start with a single module and use others over time, there’s an easy path to making your fleet more dynamic.

Customer Service and Support

Wise Systems provides hands-on training and support, and ongoing phone and portal access. Every customer has a dedicated account manager to help manage their deployment and rollout, and to ensure that they are getting the most benefit from the platform. Wise has dedicated support lines and rapid issue-response times.