Increase visibility for customers
Customers can receive a link enabling them to track their orders throughout the day and get real-time ETAs prior to deliveries.
With the Wise Customer Portal, recipients can plan their day with full visibility into their delivery ETA and be prepared to receive deliveries.
• Delivery recipients receive an email or text link and can track the driver’s progress throughout the day
• Recipients can see driver’s location on the map and an estimated time of arrival (ETA), and receive notifications in real-time if there are delays or when the driver is about to arrive
•ETAs are updated throughout the day based on real-time traffic, driver progress, and service times at other locations
Increase visibility for your team
Wise Updates is a mobile application that coordinates field teams with drivers.
• Provides real-time ETAs for each team
• Offers full visibility into drivers’ routes
• Streamlines communication
• Shows real-time views of planned vs. actual performance