By Chazz Sims, Wise CEO and Co-founder
Wise Systems’ CEO and Co-founder, Chazz Sims, presented at EmTech Digital 2019, MIT Technology Review’s conference focused on various aspects of Artificial Intelligence (AI). In the course of the two-day program, industry leaders explored the state of AI, the human impact, ethical considerations, potential benefits, and applications to different industries, from healthcare and chemistry to transportation.
By Layla Shaikley, Wise Co-founder
In a recent article in MIT Sloan Management Review, Why Customer Experience Matters for B2B, the authors explore how better omnichannel experiences drive stronger sales results on consumer sites, but this logic is often neglected when it comes to B2B. Their opening sentence is: “Business-to-business customers are people too.” And we couldn’t agree more.
By Jemel Derbali, Wise Systems Co-Founder
The Amazon effect may be one of the most frequently used terms in logistics these days, largely because Amazon has single handedly reshaped customers’ expectations of product availability, delivery speed, and visibility. Amazon currently has over 101 million Prime subscribers as of Q4 2018 — almost equivalent to one out of every three Americans — and those customers are transferring these inflated expectations to every other delivery experience, as well.
Cambridge, MA., July 27, 2018 — Wise Systems, the leader in autonomous dispatching and routing software for high-performance fleets, today announced the availability of its new Wise Customer Portal.