Real-Time Visibility and Adjustment
Wise Dispatcher allows managers to monitor routes, including delivery progress, ETAs for each delivery, and driver performance. Once routes are created — either in Wise or uploaded — the system automatically dispatches routes to drivers’ mobile devices. Dispatchers can adjust routes, quickly respond to customer needs, and access analytics and insights.
Drivers receive interactive routes on their mobile device (iOS or Android). In the background, real-time optimization algorithms automatically adjust and re-optimize throughout the day, keeping drivers on time and efficient. Driver tools, including customer notification, notes, and proof of delivery, enable drivers to offer better customer service.