Day-of delivery makes or breaks transportation operations. Real-world issues including traffic, weather, cancellations, new orders and more, often wreck perfectly constructed plans. But that doesn’t need to happen. Wise Systems’ cloud-based Autonomous Dispatch and Routing platform manages and optimizes day-of delivery, and mitigates the impact of potential issues on your fleet.
Wise Systems’ platform includes the Wise Dispatcher application that optimizes last-mile delivery operations. With Wise, dispatchers and fleet managers have:
Real-time visibility into fleet locations
Real-time status updates on all drivers, including progress against plan
Ability to automatically or manually assign new orders to drivers
Ability to seamlessly rearrange route schedules during the day
Easy access to fleet KPIs with comprehensive fleet-wide and driver-specific analytics and reports
Driver Mobile Applications
Wise Systems’ mobile application for drivers (available for iOS and Android) offers a suite of valuable tools that help your drivers perform at their very best and exceed customers’ expectations. Wise’s intuitive application takes minutes to learn and includes many features to streamline delivery execution:
In-app navigation, with access to Waze, Google Maps and Commercial Truck Routes (separate fee)
Key customer information
Notes (e.g., reminders about parking or building security codes)
Proof of delivery (e-signature and photos)
Real-time Driver Status
Wise Systems offers full visibility into your fleet down to the last detail.
Know how your drivers are performing throughout the day and keep an eye on the status of your customers’ deliveries — all without any calls, emails, or texts.
Wise Systems incorporates real-time traffic data into day-of delivery routes in order to constantly provide accurate ETAs and ensure drivers fulfill their delivery commitments. Dispatchers can see current traffic conditions in the Wise Dispatcher application while the system continuously monitors and factors those updates into each driver’s route.
Wise Systems’ powerful platform offers in-route optimization (IRO) that automatically re-optimizes routes based on changes and issues that occur during the delivery day. Wise can shift routes around delays that threaten delivery time windows
With in-route optimization, the system:
Constantly monitors fleet progress, real-time traffic, miles driven, and other business-specific KPIs
Seamlessly re-sequences stops if the system detects delays to ensure customers receive their orders within specified time windows
In-route optimization is crucial for ensuring on-time percentage and superior service, while maintaining or increasing fleet efficiency.
Wise Systems’ next-generation routing technology handles on-demand orders throughout the day and adds them to the optimal routes.
As new orders come in, Wise identifies the optimal driver based on their current plan and location and seamlessly integrates new orders into their routes. Set yourself apart from your competition by providing the responsive service customers need.
Wise Systems gives companies the flexibility to offer on-demand capabilities with their existing infrastructure. When new orders are received, Wise automatically identifies the optimal driver to take the tasks based on a variety of constraints and dispatches them.
Commercial Truck Routes
Wise offers the option to use commercial truck routes navigation, allowing your drivers to follow navigation specifically customized to the type of vehicle they are operating. Wise can also use commercial truck route data when building routes for your fleet to create the most accurate route plans.
Last-Mile Delivery Software
Wise understands the importance of the last mile and how to mitigate issues that might arise. Our solutions create the most efficient plan and ensure optimal execution in order to meet your last-mile goals. With Wise, you can:
Decrease late deliveries by up to 80%
Increase customer satisfaction with real-time visibility and ETAs
Continuously optimize your operations throughout the delivery day
Utilize machine learning and data analytics to continuously improve fleet performance
Fleet Management Software
With Wise Systems, your team can achieve higher levels of fleet efficiency and service. You can:
Improve route optimization and scheduling
Gain full fleet visibility
Dispatch orders through the day
Improve driver productivity
Increase customer satisfaction
Assess route performance