Transforming the Chaotic and Costly Last Mile

By Jemel Derbali, Wise Systems Co-Founder

It’s no secret that the logistics industry is under rapidly mounting pressures. Increases in demand, combined with driver turnover and escalating customer expectations around delivery speed and predictability are overwhelming teams using traditional systems. This is putting pressure on last-mile providers to move an increasing volume of goods, while simultaneously improving the bottom line, fleet efficiency, and customer service.

“Last-mile delivery suffers from a number of complexities that are different from other parts of the supply chain,” shares Matthias Winkenbach, director of MIT’s Megacity Logistics Lab in a Forbes article. “One issue is they’re extremely vulnerable toward dynamically occurring disruptions, like traffic accidents or just traffic jams or weather influences.” In fact, the Council of Supply Chain Management Professionals reports that “28% of transportation costs occur in the last mile.” While according to research conducted by Honeywell, the last mile accounts for up to “50% of total logistics costs on any shipment.

So what are the implications for fleets and the teams that manage them? How can they get ahead of these challenges and stay competitive? That’s what we address in our new white paper, Predictably Unpredictable: Transforming the Chaotic and Costly Last Mile, which looks at:

• The challenging state of last-mile logistics
• What makes the last-mile so tricky for B2B providers
• Next-generation dispatching & routing solutions

Please download a copy by clicking here and share your thoughts. We welcome your feedback and I can be reached via email