n a recent study by Cerasis, research found that of the major trends in last-mile delivery for 2020, many centered around the idea that digital and technological features will serve as a competitive advantage for most supply chains. Software such as a delivery route planner will allow companies to streamline their last-mile delivery processes, improve the driver experience, while also creating a refined customer delivery experience.

For more information about delivery route planners, see the Wise Systems white paper, Predictably Unpredictable: Transforming the Chaotic and Costly Last Mile.

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