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Solutions › Mobile Manager

Real-Time Fleet Coordination.

Successful deliveries require seamless communication. The Mobile Manager apps pushes details to Managers, Merchandisers and Field Reps, so no driver calls go unanswered, and the need for back-and-forth status texts is eliminated.

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Mobile Merchandiser

Real-Time Coordination

Successful deliveries require seamless communication. The Mobile Merchandiser app from Wise Systems (available on iOS and Android) pushes delivery status and ETAs to Merchandisers and Field Reps. No more disturbing drivers on the road, back-and-forth status texts, or waiting in parking lots for deliveries to arrive.

Mobile Manager

Real-Time, Fleet-Wide Updates.

Managers need real-time information about their drivers and field personnel. The Mobile Manager app from Wise Systems (available on iOS and Android) pushes delivery status and ETAs to managers. Driver Mode (available on iOS) allows managers to follow entire driver routes right from their phone, and stay in-the-know on route progress. With real-time visibility, Mobile Manager helps to quickly identify any hiccups on the road to take swift action. On average, vehicles gain one more run per day with dynamic routing.

Track delivery arrival

See real-time ETAs

Follow multiple drivers’ progress

Reload Route

Reload Route Updates

Our routing update features are also useful in optimizing more complex routes. Companies that require reloading at a depot, or fleets that need to make multiple stops, can utilize Updates from Wise Systems to ensure drivers are on track. Real-time ETAs and arrival notifications can help employees at depots or warehouses prepare accordingly for the next driver’s arrival.

Frequently asked questions

Mobile Manager is the mobile app field managers and merchandisers use to follow routes and stops in real time. Where the Driver app is what drivers run on the road, Mobile Manager is for the people meeting those drivers in the field — merchandisers, delivery managers, and field supervisors who need to know where each driver is and when a stop is completed. It gives them live visibility without calling or texting the driver.
Flexibility is a part of many fleet drivers’ day-to-day life. Routes will need to change if there is a sudden change in traffic, weather, or if there is an issue with a delay at a stop. In these events, it is vital that all the proper parties are made aware of changes to ETAs, the route, or delivery times. With Updates fleet managers, dispatchers, and customers can quickly be aware of any changes to deliveries.
Fleet managers and dispatchers can get updates from multiple drivers that keep them in the know in regards to the progress of multiple stops. It provides real-time visual data for all necessary parties to make sure everyone has access to the same information. This eliminates the need for texting back and forth or wasting drivers’ time requiring them to call and leave voicemails to their dispatchers.
One misconception is that if your fleet drivers make multiple stops it can be impossible to provide real-time ETAs or delivery tracking for customers. With Wise Systems’ Updates, you can provide automated updates as well as real-time tracking to your customers so that they know when their shipment will arrive.
A field manager opens Mobile Manager and follows the stops or drivers they’re responsible for that day. Each followed stop stays on their list and map, and they receive a real-time notification when a stop is started or completed. They can follow a single driver, multiple drivers, or a specific set of stops — and the app shows live driver location and ETA, so a manager can navigate directly to a driver in the field.
Mobile Manager is built for merchandisers and field managers in operations where someone other than the driver services the account — most commonly beverage and food distribution. It is also used by delivery managers and supervisors doing ride-alongs or coordinating coverage across multiple routes. It gives these roles their own real-time view rather than relying on driver updates relayed by phone.
The Driver app and Mobile Manager are two separate apps for two different roles. The Driver app gives drivers their stop sequence, navigation, and proof-of-delivery capture. Mobile Manager gives field managers and merchandisers a follow-and-monitor view of those same routes — stop status, driver location, and ETAs — so they can plan their own day around when each delivery actually lands.
Yes. Mobile Manager can show separate tasks for the driver and any assistant or helper at the same stop, with the status of each. This matters because a driver may complete and leave while a helper keeps working — without that visibility, a merchandiser might service a stop too early. Seeing both statuses gives field teams accurate timing.
Yes. Field managers get push notifications as stops change status throughout the day, and notifications can also appear on a paired smartwatch. Combined with live driver location and ETA, this lets merchandisers and managers time their arrivals precisely and cut the back-and-forth calls and texts that usually coordinate field work.

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