Resources › Getting Started • Mar 3rd 2022

Planning Your 2022 Last-Mile Improvement Strategies

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Wise Systems

Wise Systems

In delivery operations, the old ways of doing things are not going to work anymore. Full stop. Customers are changing, competitors are changing, and the end-to-end customer experience has taken on entirely new levels of priority. Technology is needed to adapt to these changes, and automation is essential to remaining competitive. These are some of the key messages from Carol Tomé, CEO of UPS in her recent keynote address – “A Look Back, A Look Ahead,” at Prologis’ recent Groundbreakers event.

Today, supply chain issues make the news daily. But in the logistics industry, the supply chain network has always been front and center. Experts predict that we won’t see relief from current challenges precipitated by the COVID-19 pandemic until mid- to late-2023, and things will likely get worse before they get better. We are also currently facing a demand imbalance. During this holiday season, there will be demand for 5 million packages per day to be delivered, more than the capacity of the entire small package delivery network in the US, according to UPS’ Tomé.

The last-mile delivery part of the supply chain – from a warehouse or distribution center to a customer’s doorstep – is critical to a customer’s satisfaction with their overall purchase experience. And as we all rely on more and more items being delivered nearly instantaneously to our homes and businesses, the last mile market is growing rapidly. Research firm Technavio predicts that the last-mile delivery market will grow to $59.81 billion by the end of 2025 at a compound annual growth rate (CAGR) of nearly 16 percent.

As you strategize for 2022, here are three top issues that need to be part of your plan.

Meet Demand with Enough Capacity

Today, supply chain issues make the news daily. But in the logistics industry, the supply chain network has always been front and center. Experts predict that we won’t see relief from current challenges precipitated by the COVID-19 pandemic until mid- to late-2023, and things will likely get worse before they get better. We are also currently facing a demand imbalance. During this holiday season, there will be demand for 5 million packages per day to be delivered, more than the capacity of the entire small package delivery network in the US, according to UPS’ Tomé.

The last-mile delivery part of the supply chain – from a warehouse or distribution center to a customer’s doorstep – is critical to a customer’s satisfaction with their overall purchase experience. And as we all rely on more and more items being delivered nearly instantaneously to our homes and businesses, the last mile market is growing rapidly. Research firm Technavio predicts that the last-mile delivery market will grow to $59.81 billion by the end of 2025 at a compound annual growth rate (CAGR) of nearly 16 percent.

As you strategize for 2022, here are three top issues that need to be part of your plan.

With Wise Systems, we’re implementing technology and processes we could never imagined even a few years ago.Optional Attrubution [ Chief Technology Officer ]

Meet Demand with Enough Capacity

Today, supply chain issues make the news daily. But in the logistics industry, the supply chain network has always been front and center. Experts predict that we won’t see relief from current challenges precipitated by the COVID-19 pandemic until mid- to late-2023, and things will likely get worse before they get better. We are also currently facing a demand imbalance. During this holiday season, there will be demand for 5 million packages per day to be delivered, more than the capacity of the entire small package delivery network in the US, according to UPS’ Tomé.

The last-mile delivery part of the supply chain – from a warehouse or distribution center to a customer’s doorstep – is critical to a customer’s satisfaction with their overall purchase experience. And as we all rely on more and more items being delivered nearly instantaneously to our homes and businesses, the last mile market is growing rapidly. Research firm Technavio predicts that the last-mile delivery market will grow to $59.81 billion by the end of 2025 at a compound annual growth rate (CAGR) of nearly 16 percent.

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Planning Your 2022 Last-Mile Improvement Strategies