Capitol Beverage Case Study
How Capitol Beverage Rerouted 2,695 Stops — And Only Changed 2.5% of Them
A beverage wholesaler takes territory planning in-house — and gets it right on the first try
For years, Capitol Beverage handed off their territory planning to outside consultants. The result: up to 25 iterations per reroute, plans that ignored union constraints, and routes built by people who didn’t know the territory.
So they brought it in-house.
By adding Wise Systems’ Strategic Planner directly through their Encompass ERP, Capitol’s own team built a complete reroute from scratch — and landed a first-pass accuracy rate of 97.5%. Out of 2,695 stops, only 68 changed.
In this case study, you’ll see:
- How Capitol moved from a “black box” consultant model to full internal ownership of planning
- How the Encompass integration made the data transfer seamless
- How Capitol used filtering and visual tools to balance union compliance and route equity
- What a 2.5% change rate means — and why it matters for your next reroute
